UK · FCA Handbook sourcebook
DISPDISP Dispute Resolution: Complaints
Read the official text on the FCA Handbook(opens in a new tab)Only the provisions of DISP that are linked to MiFID II or MiFIR material are listed here. The full sourcebook is on the FCA Handbook site.
Linked provisions
- DISP 1.1A.3G · Application: Who? What?
- DISP 1.1A.4G · Application: Who? What?
- DISP 1.1A.5G · Application: Who? What?
- DISP 1.1A.6R · Application: Who? What?
- DISP 1.1A.7R · Application: Where?
- DISP 1.1A.10R · Consumer awareness
- DISP 1.1A.12R · Complaints handling
- DISP 1.1A.13R · Complaints handling
- DISP 1.1A.16R · Complaints handling
- DISP 1.1A.17R · Complaints handling
- DISP 1.1A.18R · Complaints handling
- DISP 1.1A.19G · Complaints handling
- DISP 1.1A.23R · Complaints resolved by close of the third business day
- DISP 1.1A.24R · Complaints resolved by close of the third business day
- DISP 1.1A.25R · Complaints resolved by close of the third business day
- DISP 1.1A.26R · Complaints resolved by close of the third business day
- DISP 1.1A.27G · Complaints resolved by close of the third business day
- DISP 1.1A.29R · Complaints time limits
- DISP 1.1A.30R · Complaints time limits
- DISP 1.1A.31R · Complaints time limits
- DISP 1.1A.32G · Complaints time limits
- DISP 1.1A.37R · Complaints records
- DISP 1.1A.38R · Complaints records
- DISP 1.1A.41G · Complaints data publication
- DISP 2.3.1AR · Activities by firms
- DISP 2.3.1BG · Activities by firms
- DISP 2.3.1CG · Activities by firms
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